---
title: 'Ticket System'
url: 'https://www.mollberg.de/en/apps/ticketsystem'
markdown: 'https://www.mollberg.de/en/apps/ticketsystem.md'
lang: en
date: '2026-10-18'
description: 'The ticket system replaces paper numbers and calling out across the waiting room. It has five interfaces: Admin, waiting room display, terminal, a ticket website for creating tickets and the personal ticket page for patients. It runs on ordinary PHP web hosting.'
---

[← All apps](https://www.mollberg.de/en/apps) Available Web app for practice and patients 

# Ticket System

Digital queue numbers for medical practices: take a ticket, see the waiting time, get called.

 [Go to guide](#anleitung) 

The ticket system replaces paper numbers and calling out across the waiting room. It has five interfaces: **Admin**, **waiting room display**, **terminal**, a **ticket website** for creating tickets and the **personal ticket page** for patients.

It runs on ordinary PHP web hosting.

## Features

### Ticket via QR code

Patients create their ticket contact-free on their own phone or at the terminal in the practice.

### Estimated waiting time

Visible when creating the ticket and on the personal ticket page.

### Waiting room display

Shows called numbers on a screen, with announcements and optional sound.

### Several consulting rooms

Several rooms work in parallel. Tickets can also be assigned to free rooms automatically.

### “I will be late”

Patients step away for 10 to 60 minutes and report back with “I am here”.

### Matched to the practice

Colours can be matched to the practice website with a hex code in the admin area.

## How it works for patients

From ticket to call.

1. ### Create a ticket

    Scan the **QR code** at the terminal with your phone, or tap **Create ticket** at the terminal.
2. ### Open your personal ticket page

    You see your number and the estimated waiting time. Keep the page open or save it.
3. ### Optionally enter name or email

    If the practice has enabled it, you can enter your name and will then be called by name.
4. ### Come later or take a break

    With **I will be late** you choose 10 to 60 minutes. Back at the practice, tap **I am here**.
5. ### Wait for your call

    Your number appears on the waiting room display together with the room you should go to.

## Frequently asked questions

Do I need an app or an account?

No. The ticket system runs in the browser, no account is needed.

What happens if I do not show up?

Assigned tickets end automatically as no-show after a period set by the practice.

## Feedback or questions?

Write to me – I am happy to hear your feedback.

 [Get in touch](https://www.mollberg.de/en/kontakt) 

  ![]()

---

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